BT One Phone Help & Support

For full access to the support you need, simply log in to the BT One Phone Portal and click the Help & Support tab.  There you’ll find our handy Training Videos, User Guides and FAQs.

Having trouble logging in?

If you’re having trouble logging in, try watching our video on how to Register on the Portal or reset your password

In the meantime, you might find what you’re looking for in the common BT One Phone FAQs.